Fri Nov 21, 2008 11:00 pm
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Help
FAQ
Login and Registration Issues
Why can't I log in?
Why do I need to register at all?
Why do I get logged off automatically?
I've lost my password!

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
How do I show an image below my username?

Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
How do I edit or delete a poll?
Why can't I access a forum?
Why can't I vote in polls?

Formatting and Topic Types
What is BBCode?
Can I use HTML?
What are Smileys?
Can I post Images?
What are Announcements?
What are Sticky topics?
What are Locked topics?
Guidelines for posting images in forum threads

User Levels and Groups
What are Administrators?
What are Moderators?

Personal Messaging
I cannot send private messages!
I keep getting unwanted personal messages!
I have received a spamming or abusive email from someone on this board!
Who can read my personal messages?

SussexJapClub.com issues
Whom do I contact about abusive and/or legal matters related to this board?

Attachments
How do I add an attachment?
How do I add an attachment after the initial posting?
How do I delete an attachment?
How do I update a file comment?
Why isn't my attachment visible in the post?
Why can't I add attachments?
I've got the necessary permissions, why can't I add attachments?
Why can't I delete attachments?
Why can't I view/download attachments?
Who do I contact about illegal or possibly illegal attachments?

Contact SussexJapClub.

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Login and Registration Issues
Why can't I log in?
Presuming you have registered, please make sure you have activated your account. When you register you should of recieved an email with details on how to do so.

If you have activated your account, but still cannot login, maybe you have caps-lock on. Your username and password are CaSe-SeNsItIvE.

If you still cannot log-in, please use the contact form to get in contact with AdamR, who will help you out.
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Why do I need to register at all?
Registration will give you access to additional features not available to guest users such as the ability to post, definable avatar images, personal messaging, emailing to fellow users etc. It only takes a few minutes to register so it is recommended you do so.
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you log in, the site will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.
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I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
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User Preferences and settings
How do I change my settings?
To alter them click the Your Account link above, This will allow you to change all your settings.
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The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.
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How do I show an image below my username?
To add an avatar, click "Your Account" above, and follow the instruction for adding your own image.
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Posting Issues
How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You need to register before you can post a message.
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How do I edit or delete a post?
You can edit your own post by clicking the edit button for the relevant post; however you can only do this for 3 minutes after posting. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they may leave a message saying what they altered and why). Please note that you cannot delete posts. Please PM a moderator for more information.
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How do I add a signature to my post?
To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.
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How do I create a poll?
Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll
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Why can't I access a forum?
Some forums may be limited to paid members. To view, read, post, etc. you need to become a paid member.
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Why can't I vote in polls?
Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights.
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Formatting and Topic Types
What is BBCode?
BBCode is a special implementation of HTML. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page.
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Can I use HTML?
No. This is due to security risks that allowing this would bring. In general, BBCode covers the areas where HTML would be useful within posts.
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What are Smileys?
Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.
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Can I post Images?
Images can indeed be shown in your posts. However, there is no facility at present for uploading images directly to this board. Therefore you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML (if allowed).
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What are Announcements?
Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator.
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What are Sticky topics?
Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum.
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What are Locked topics?
Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons.
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Guidelines for posting images in forum threads
When posting images in forum threads, please try to use images optimised for fast display.

Images that are too big will be automatically resized in order to not break the sites layout.

In general, try to use images no wider than 800 pixels, and less than 100KB in size, in JPEG format.
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User Levels and Groups
What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums.
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What are Moderators?
Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.
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Personal Messaging
I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why.
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I keep getting unwanted personal messages!
Please send a message to a moderator, and they will investigate. In most cases the sender will be simply asked to stop, with repeat offences normally leading to a ban.
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I have received a spamming or abusive email from someone on this board!
We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action.
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Who can read my personal messages?
Only the administrator (AdamR) and yourself can read your personal messages. The administrator will not abuse this power, and it is only used where required to do so, i.e. complaints of abuse.

Additionally, there is the possibility of the site being hacked, and with this in mind please do not use the PM facility to disclose personal details that you would not want to fall into the wrong hands, such as Credit Card details. By using the PM facility you agree that SussexJapClub.com accepts no liability for the loss or theft of this data.
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SussexJapClub.com issues
Whom do I contact about abusive and/or legal matters related to this board?
You should contact the administrator of this board, AdamR via the contact form above.
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Attachments
How do I add an attachment?
You can add attachments when you post a new post. You should see a Add an Attachment form below the main posting box. When you click the Browse... button the standard Open dialogue window for your computer will open. Browse to the file you want to attach, select it and click OK, Open or doubleclick according to your liking and/or the correct procedure for your computer. If you choose to add a comment in the File Comment field this comment will be used as a link to the attached file. If you haven't added a comment the filename itself will be used to link to the attachment. If the board administrator has allowed it you will be able to upload multiple attachements by following the same procedure as described above until you reach the max allowed number of attachments for each post.

The board administrator sets an upper limit for filesize, defined file extensions and other things for attachments on the board. Be aware that it's your responsiblity that your attachments comply with the boards acceptance of use policy, and that they may be deleted without warning.

Please note that the boards owner, webmaster, administrator or moderators can not and will not take responsibility for any loss of data.
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How do I add an attachment after the initial posting?
To add an attachment after the initial posting you'll need to edit your post and follow the description above. The new attachment will be added when you click Submit to add the edited post.
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How do I delete an attachment?
To delete attachments you'll need to edit your post and click on the Delete Attachment next to the attachment you want to delete in the Posted Attachments box. The attachment will be deleted when you click Submit to add the edited post.
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How do I update a file comment?
To update a file comment you'll need to edit your post, edit the text in the File Comment field and click on the Update Comment button next to the file comment you want to update in the Posted Attachments box. The file comment will be updated when you click Submit to add the edited post.
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Why isn't my attachment visible in the post?
Most probably the file or Extension is no longer allowed on the forum, or a moderator or administrator has deleted it for being in conflict with the boards acceptance of use policy.
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Why can't I add attachments?
On some forums adding attachments may be limited to certain users or groups. To add attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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I've got the necessary permissions, why can't I add attachments?
The board administrator sets an upper limit for filesize, file extensions and other things for attachments on the board. A moderator or administrator may have altered your permissions, or discontinued attachments in the specific forum. You should get an explanation in the error message when trying to add an attachment, if not you might consider contacting the moderator or administrator.
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Why can't I delete attachments?
On some forums deleting attachments may be limited to certain users or groups. To delete attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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Why can't I view/download attachments?
On some viewing/downloading forums attachments may be limited to certain users or groups. To view/download attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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Who do I contact about illegal or possibly illegal attachments?
You should contact the administrator of this board. If you cannot find who this is you should first contact one of the forum moderators and ask them who you should in turn contact. If you still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all.
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